We ship with FedEx Express due to the Covid-19 crisis
The average delivery time is one week (Express)
All our packages have a real-time tracking code that will be emailed to you at the time of shipment. It will also be available on your MPC account. In case of delivery problems, your direct contact is FEDEX France because once the package is handed over to the carrier, we no longer have control over it. Packages are generally shipped between 3 and 10 days after receipt of payment. Attention: The deadlines can be extended during the box sending period (between the 10th and the 16th of the month). Due to the new COVID wave in Korea, order preparation times have been extended.
In order to reduce our carbon footprint as much as possible, orders placed with a KBeauty Box subscription are sent at the same time.
Because you trust us, all your parcels will be embellished with small gifts in order to make you test our new products in preview. You can now choose a few and the more you order, the more Gifts you get.
Regarding customs fees, we have a number IOSS:IM5280003650 which allows us to collect VAT and remit it every month to Europe. However, errors are still made, which is why in the event of a request for customs fees, we invite you to contact Fedex directly and provide our IOSS number. You will understand that all costs incurred are beyond our control and therefore the responsibility of the buyer.
Finally, we have set up a KPoints system, with each order or action on your part you earn KPoints that you can exchange for discounts or even more gifts. So do not hesitate to share the opening of your order on social networks, and even to share your opinion on the products that you have ordered directly on the site (product sheet) If you have any questions, do not hesitate to contact us on our Facebook or Instagram page! And see you soon.
My Little Korea Team