Delivery

📦 Delivery methods
We now deliver with K-Packet, DHL, ARAMEX ....

✨ The Korea Post K-Packet is making a big comeback on Ma Petite Corée! You can now enjoy delivery in France starting at €4.90. The delivery cost varies depending on the weight of your parcel.

💝 All MPC orders include small goodies and gifts: our priority is to make you happy!

⏳ Estimated delivery time:

DHL: about one week after shipment.
Parcel shipment: within 3 to 10 days after payment is received (this may take longer depending on the number of items ordered).

KPACKET = 5 to 10 days

📦 Order tracking
All our packages have a real-time tracking code, which will be sent to you by email and will also be available in your MPC account.

🚚 In case of delivery issues, your direct contact is FedEx France or your local post office, as once the package is handed over to the carrier, we no longer have control over it.

📌 Important note

Delivery times may be extended during the preparation period of the K-Beauty Boxes (mid/end of the month).
To reduce our carbon footprint, orders containing a K-Beauty Box subscription are shipped all at once.

⚠️ Customs fees and VAT
Since the introduction of the IOSS (Import One-Stop Shop) system, we have an IOSS number: IM5280003650, which allows us to collect VAT and remit it monthly to the European Union.

However, errors can still occur, and some packages may be subject to customs fees despite our registration.

➡️ If you receive a customs fee request, we invite you to contact DHL directly.

❗ Please note that:

All incurred fees are beyond our control and remain the responsibility of the buyer.
No refunds will be made in case of customs fees.
Some countries are more sensitive to customs checks, so we recommend you inquire before placing any order.
We have suspended delivery to Spain due to numerous customs fees reported by our customers.

🎁 Earn rewards with KPoints!
For every order or action on our site, you earn KPoints, which you can exchange for discounts or even more gifts.

💡 Share the opening of your order on social media, leave your review on the products directly on our site, and earn even more KPoints!

📩 Need help? Contact us on Facebook or Instagram.

See you very soon,

💙 Team Ma Petite Corée